What to Expect

If you or your loved one decides to use insurance, an admissions counselor is available to help you with that process. Prospective clients are assessed for appropriateness of treatment as well as appropriate level of care prior to admission. If the individual is accepting of treatment at our facilities, they are either admitted immediately to the appropriate level of care.

The assessment is completed by a Master’s prepared counselor. Every effort is made to respond to an individual’s needs.

Initial and ongoing assessments and evaluations provide a basis for formulating individualized treatment plans as well as identifying the need for any external services. Linkages with other community-based agencies are established and referrals to ancillary services are facilitated as needed.

Phone, Mail and Visitation

Phone Usage
After the first five days, one daily telephone pass may be approved through clinical staff provided that homework and chores are completed appropriately.

Phone Guidelines
Telephone use is supervised and phone calls are five minutes in length. Please note that these guidelines may be altered if a patient is participating in a detoxification protocol.

If a loved one wishes to contact a patient while the patient is in treatment, this is conducted via the Primary Clinician or the Patient Care Coordinator Manager.

Mail

Mail Guidelines
Letters to patients are encouraged, and opened under staff supervision to ensure the safety of the treatment environment.

Packages are allowed but must be received at the office and searched by staff prior to delivery to the patient, again to ensure the safety of the treatment environment.

Mail should be sent to the following address:

Attn: Patient Care Coordinator Manager
Patients Name
c/o Solutions Recovery
9811 W. Charleston, Suite 2626
Las Vegas, NV 89117

Visitations

Designated Visitation Hours: Saturday 10am-4 pm

Designated Family ONLY Hours: Wednesday 7-8pm

Anyone on One Patient/Family therapy will be requested by the patient and scheduled through the primary therapist.

Participation by family members and loved ones is strongly encouraged and a vital aspect of a successful treatment episode. As such, Solutions Recovery offers group support for family members and family group sessions. Visitation is permitted at specific times and under staff supervision to ensure the safety of the treatment environment.

 If a loved one wishes to visit with a patient outside of the scheduled visitation hours, this must be approved by the Primary Clinician in advance. Patients have the right to include the loved ones of their choice in the family program.

Visitors must not be under the influence of alcohol and/or drugs. If a visitor is perceived to be intoxicated or under the influence, Solutions Recovery, Inc. reserves the right to ask the visitor to leave immediately.

Confidentiality is a federally-enforceable right protected under 42 C.F.R, Part 2 and 45 C.F.R. As such, picture-taking is not allowed. All identifying information must remain confidential; names, personal histories, and individual experiences are not to be addressed or discussed outside of a group therapy environment.

If a patient has not signed a Consent to Release Confidential Information, Solutions Recovery will not provide any information to a family member or loved one in order to ensure the legally protected confidentiality of our patients.

Anyone bringing items for patients must deliver the items to office staff during business hours. Monday-Friday 8-5pm

Personal items

What to bring... and not to bring

At Solutions Recovery, we want to make your stay here as comfortable as possible. We have compiled a partial list to give you an idea of what to bring for your stay for treatment at Solutions Recovery. If you have any questions about items that are not listed please contact your admissions counselor and they will advise you on what is permittable during your treatment.

*Please note that Solutions Recovery reserves the right to approve or deny any items that remain with you during your stay here.

What to Bring

Clothes to bring with you:

• Casual Clothes
• Exercise Footwear
• Outdoor Footwear
• Workout Attire
• One Piece Swimwear
• Comfortable Sleepwear
• Laundry Facilities Available
• Personal Items
• Patients are allowed up to $20.00 on their person at any given time.
• Pre-Paid Phone Card to make long distance calls at designated times.
• Personal Identification such as Photo ID, Driver's License or Passport.
• If you smoke you must bring in unopened and packaged cartons.
• Personal Tolietries such as Shampoo and Conditioner, Toothpaste, Mouthwash, Body Lotions, Deoderant must all be alcohol-free.

Personal Information
A list of medications and dosages. Please bring a 7 day supply.

Names and Phone Numbers of Health Care Professionals and Family Members you would like us to contact during your treatment.

What Not To Bring

Clothes to leave at home

• No clothing displaying Gambling, Drug or Alcohol use, Sex or Violence will be allowed.

• No tight fitting or revealing clothing will be allowed such as short-shorts, low cut shirts or ripped jeans.
• 2 piece Bathing suits.
• Revealing Sleepwear

Personal Items

• Cosmetics that contain Alcohol such as Hair Sprays, Perfumes, Colognes, or Aftershaves.
• Energy Drinks, Vitamin Suppliments and/or Diet Suppliments are not allowed during treatment.
• Jewerly, Watches or other valuable items exceeding $500.00

• Electronic Equipment such as Ipods, Computers, Cell Phones, PDA's, Etc...

...the obvious

• Weapons
• Illegal Substances
• Pornography
• Alcoholic Beverages